Pricing
Clear plans. Serious guarantees.
Flat monthly subscriptions for predictable budgeting, plus a one-off implementation fee.
Starter
Small local businesses, e-commerce shops and boutique service providers.
£250 – £350 / month
- Up to 2,000 resolved conversations / month
- One channel (Web Chat or WhatsApp)
- Weekly resolution vs. escalation report
- Secure hosting on our Azure cluster
Pro
Established businesses with an active helpdesk.
£500 – £750 / month
- Up to 5,000 conversations / month
- Omnichannel: Web + WhatsApp + Messenger
- Direct CRM connection (Shopify, HubSpot, Salesforce)
- Safety & performance reporting dashboard
- Ongoing guardrail maintenance
Enterprise
Regulated organisations in finance, legal and healthcare.
Custom
- Deployed inside your own Azure tenant
- Pay via your existing Azure commitment (MACC)
- Custom multi-agent workflows
- Governance, cost control & security reviews
- Dedicated advisory partner
Monthly plans run until the end of the billing month you cancel in. To switch between Starter and Pro or cancel, contact us and we'll change it for you.
Service level agreement
What we commit to
Uptime guarantee
99.9% for agent infrastructure on Microsoft Azure
Service credit
10% of monthly fee if uptime falls between 99.0% and 99.8%
Conversation overage
£0.10 per conversation above your plan allowance
Knowledge ingestion
Up to 200 pages included; £50 per additional 50 pages
Data privacy
Your conversations and documents never train public models
Security
Enterprise prompt shields block malicious inputs and injection attempts
Frequently asked
Why is there a setup fee?
The one-off £1,500 – £3,000 covers strategy alignment, prompt engineering, indexing your knowledge, connecting your tools and staff training — so your monthly fee stays predictable.
Can we pay through our Azure budget?
Yes. Enterprise deployments can be purchased via the Microsoft Commercial Marketplace against your existing Azure commitment.
Will our data leave our environment?
On Enterprise, the agent deploys directly inside your own Azure tenant, keeping data fully isolated.
How fast can we go live?
Most Starter and Pro agents go live within a few weeks of the kick-off workshop.
Limited onboarding slots this quarter
Your competitors are already deploying agents. Let's get yours live in weeks.
Book a free 30-minute strategy call. We'll identify your highest-value automation opportunity and show you the ROI — no obligation.